Shipping Policy

You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time and fees required to receive your order are as follows:

*Processing time = the time between when you place an order and when we ship it;

*Shipping time = the time between when your order has been shipped and delivered to you;

PROCESSING TIME:

The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. (The Processing Time is 2-5 days)

SHIPPING TIME:

Shipping is divided into free shipping and express shipping, and shipping times vary by location. Here are our estimates:

Shipping Cost and Way

1.Free Shipping:

  • 0-8kg: Shipping time is about 7-12 Business days for most of countries.

   • 8.1kg and above: the order normally will be shipped by land or sea to EU countries, UK, USA, Canada, Mexico and Australia. When the package arrives in your country, it will then be delivered by UPS , Fedex or DPD. The track information is available.

    ◦Delivery Time: Normally it will cost about 30-40 business days to USA , Australia and  Canada, and about 60-70 business days to EU countries and UK. (The exact time will  be various from different areas. Sometimes it will be earlier and somtimes it will be longer). Thanks for your patience and understanding in advance.

    ◦ About Customs Duties: We use DDP shipping service, including tariff, VAT, shipping cost to USA, Canada, Australia, EU countries and the UK.  Buyers from USA, Canada, Australia, EU countries and UK no need to pay for the tarrif and VAT. We do not have DDP service in other areas or countries except the above countries and areas.

    ◦ This car will be shipped by ocean shipment way

2.Express Shipping

 Since different countries are with different air shipping cost and date, please send the product you need to our email support@bestbuyrc.com, we will quote the cost and shipping date to you.